🧾 Settlement & Cancellation of Bets

The Cash Out feature allows you to settle your bet early, before the events you have selected are completed, at the amount offered by Stoiximan at that moment.

➡️ How it works:
If the option is available on your bet slip, you can activate it and receive the corresponding amount.

⚠️ Important:

• Cash Out is not always available; it is an additional service.
• As the match progresses and the outcome becomes clearer, the Cash Out amount changes.
• Cash Out settles the entire bet slip definitively and is not counted towards the wagering requirements of the deposit bonus.

A bet may be cancelled for various reasons, such as:

• Wrong odds
• Postponement or cancellation of the sporting event
• Multiple duplicates of the same bet - Eg. The same bet, multiple times on different betslips
• Technical issues
• Inability to verify the result

In this case, your stake is refunded.

If your bet slip is settled as Void, it means that your stake has already been refunded. The Void indication means that there is no way to settle the bet in the normal way.

📘 Example:
If you have bet on player X to score and they do not play in the match, the bet is considered void and your stake is returned. (You can see more in the Game Guide section)

If a match did not start or was not completed, your bet is considered void and your stake is refunded.

📘 In system or parlay bets:
If you have, for example, 4 selections and 1 of them is cancelled, your bet slip will be settled based on the remaining 3 selections.

📍 Exceptions:

• In Tennis, bets are cancelled only if the match is not completed at all.
• In qualification or outright winner markets, the bet is settled based on the final outcome of the competition.

In friendly matches (without a governing body), bets are settled based on the actual final result at the time the match ends, without extra time, even if the full 90 minutes are not played.

However, if the referee sets a different duration before kick-off (e.g. 2×40’), the bet stands normally.

⚠️ If the structure of the match changes (e.g. from 2 halves to 3 or more periods), then all bets are cancelled, as mentioned in 3.1.1

In the event of a tie (Dead Heat) between two or more selections, the rule applied is the proportional reduction of the odds. More specifically, your original stake remains intact, but the odds of your bet are divided by the number of players (or selections) involved in the tie. Your final payout is calculated by multiplying your original stake by the new, reduced odds.

📘 Example:
Let's say three players finish together in first place (a 3-way tie) and you have placed a €1 bet on one of them

• Player 1 (ex Messi) at odds 2
• Player 2 (ex Kane) at odds 10
• Player 3 (ex Haaland) at odds 5

Because 3 players share the 1st place, the original odds of each player are divided by 3. The payout is determined by multiplying your stake (€1) by the new "Dead Heat Odds", as follows:

If an obvious error is identified (such as incorrect odds or wrong market):

• The bet cannot be Cashed Out.
• If it has been settled through Cash Out due to the error, the settlement will be cancelled and the bet will be corrected to the proper Stoiximan price.
• If there are multiple Cash Out attempts on the same error, the bet is cancelled.

📘 Wrong price in live betting:
If the error is identified after the event has started, bets remain valid but are settled at the corrected price, as mentioned in 1.15.2.1