To access all Stoiximan services, you will need to verify your account as described in Account Verification. Additionally, in order to withdraw from your account, you will need to go to My Account > Profile > Verification Process, choose Other Documents and verify the withdrawal method as described below.
Note: You will need the transaction method to be in the account holder's details for Stoiximan and not third-party details. If you need to cover non-mandatory card details, you will need to do this with physical means (e.g., paper) and not digital processing.
💳 Card (credit card)
1. You will need to send the front of your card where the first 6 and last 4 digits, the name, and the expiry date are visible.
2. If the above details are not on the same side, you can send 2 screenshots
3. If it concerns a virtual or virtual version of the card, you can send a bank statement with details as mentioned above
Example:
🏦 Bank Account (Bank book)
1. Send a photo or scanned document (not a photocopy) with visible IBAN and account holders
2. Alternatively, a screenshot from e-banking with visible IBAN and account holders
Example:
🍎 Apple Pay
1. You will need to send a screenshot of the front of your linked Apple Pay card where the first 6 and last 4 digits, the name, and the expiry date are visible.
If the above details are not on the same side, you can send 2 screenshots
2. If it concerns a virtual or virtual version of the card, you can send a bank statement with details as mentioned above
Example:
🤖 Google Pay
1. You will need to send a screenshot of the front of your linked Google Pay card where the first 6 and last 4 digits, the name, and the expiry date are visible.
If the above details are not on the same side, you can send 2 screenshots
2. If it concerns a virtual or virtual version of the card, you can send a bank statement with details as mentioned above
Example:
💼 Neteller
1. You will need to send a screenshot from the “Settings” section of your Neteller account where your personal details are visible: name, date of birth, e-mail, customer number, address, mobile phone number
2. The details are displayed by clicking on the person icon on the right of the page
3. It is necessary for the image to be complete and also to show the electronic address - URL in the screenshot. It is recommended that the process be done through a computer or with a long screenshot if your mobile device supports it
Example:
📱 Okto Wallet
1. You will need to send a screenshot from the Okto Wallet application from the “Profile” category with full coverage of details
2. The details that need to be displayed are: Email, Mobile phone, Address, Customer code, Nationality, Country of residence
Example:
💲 Paypal
1. You will need to send a screenshot from your Paypal account from the menu “Settings”
2. The following details need to be visible: name, date of birth, e-mail, customer number, address, mobile phone number
3. The image needs to be complete and also show the electronic address - URL in the screenshot. It is recommended that the process be done through a computer or with a long screenshot if your mobile device supports it
Example:
💳 Paysafe
1. You will need to send a screenshot from the section “Settings” with visible the details: name, date of birth, e-mail, customer number, address, mobile phone number
2. It is necessary for the URL of the page to be visible, it is recommended to use a computer or view as webpage or long screenshot if your device supports it
Example:
🪙 Payzy
• If it’s a card: You will need to send a screenshot from the first page of the card which you will find in the menu Cards > Settings > Download card receipt
• If it’s a Bank Book: You will need to send a screenshot from the first page of the PDF which you can find in Account Details > top right in the pdf
Card - Example
Bank Book - Example
📧 Skrill
You will need to send a screenshot with visible: Name, email, address and phone number, and the electronic address (URL)
• From PC and mobile browser: Select the account logo > Settings > Personal details
• From Skrill Application: Click on the top left on account logo>Personal Details and take the screenshot
Example:
🏦 Viva Wallet
1. You will need to send a screenshot with visible: Full Name, address, mobile phone number, wallet ID, and the electronic address (URL) of the page
2. You can find these details via Settings > Profile
3. It is necessary for the URL of the page to be visible, it is recommended to use a computer or view as webpage or long screenshot if your device supports it
Example:
📌 General Notes
• If it is necessary for the electronic address URL to be visible, it is recommended to use a computer or from the mobile browser in “View as webpage” or Long screenshot. If the full page is not visible on a mobile device, you can adjust the zoom to around 60%, depending on the device, to achieve full screen
• If 2 screenshots are required, you can send them together or with two different uploads