Supporting Responsible Gaming, we provide all the necessary tools so you can control your own play — easily and safely. All available limits can be set through:
My Account → Profile → Player Protection
ℹ️ You can lower your limits at any time. To increase or remove a limit, the selected time period must pass first. Monthly limits are refreshed every 1st of the month, weekly ones, every Sunday and daily limits every day at 00:00.
Below you can find a detailed description of all available options:
💶 Deposit Limits
Sets the maximum amount you can deposit per day, week, or month. This way, you maintain full control of your financial activity.
Example:
I set a daily deposit limit of €10 → once I reach that amount, I
cannot deposit again until the next day.
📉 Loss Limits
Sets the maximum amount of losses you allow yourself per day, week, or month. If reached, the system stops any betting activity automatically.
Example:
I set a weekly loss limit of €50 → if I reach that amount, I cannot
continue playing until the week resets.
⏰ Time Limits
Allows you to set a maximum participation duration per day, week, or month regarding RNG games (slots), Live Casino and Virtual games. This helps you manage your time without overplaying.
Example:
I want to play up to 2 hours per day for at least one week.
After the selected period ends, you can:
- Keep the limit active
- Reduce the duration
- Or cancel the limit
You can increase this limit at any time.
💸 Cancellation of Withdrawal Request
Here you can define whether you want to allow the option to cancel pending withdrawal requests. This gives you full control over your withdrawals.
After removing the limit, it needs 7 days to take effect
☕ Take a Break
When this option is activated:
- Your account is automatically deactivated for 24 hours
- You cannot access any betting activity
- The option cannot be cancelled manually — only after the time period ends
🔒 Self-Exclusion
Through Self-Exclusion, you can block your entire account for a specific period or permanently.
Available options:
- 1 month
- 2 months
- 6 months
- Indefinite
- Custom range (“From – To”)
⚠️ These limits cannot be changed or cancelled.
Your account becomes active again only after the exclusion period
ends.
In case of an indefinite exclusion, the account is considered permanently
closed.
In case you want to open a new account after being permanently excluded,
it can be done after 12 months
📘 More on Responsible Gaming
You can read more on our Responsible Gaming page and take the self-assessment test to monitor your relationship with gaming.